Response From Holtz Spa
July 02, 2025
Good afternoon Gislaine,
Thank you for taking the time to share your comments and feedback with us. I am sorry to hear that you did not enjoy your recent visit with us. I would like to sincerely apologize for your less than satisfactory experience. We do take this feedback seriously and it will be addressed directly with the appropriate individuals. The Thai Massage is indeed a more intense deep massage with stretching and pressure points. We apologize for any misunderstanding regarding the service. As you had specifically requested the Thai Spa Getaway a description was not provided. I have reached out to you directly to further address your concerns. - Mandy