I really like having a regular pet sitter assigned to us when she is available. It really helps with out cats to have one person to get used to. She has also been really great at communicating with me about how the cats are doing while we're gone!
I've used your service twice in four months and after each time, our sitter left or was let go from the company. The turnover rate is frustrating. Just when I get comfortable with a sitter, they leave. Also, after the first sitter, the key to my house couldn't be found.
I love that we have the same caregiver. Nicole is awesome. I don't worry about my cats at all after I book online. I love that I don't have to explain my apartment building to a new caregiver each time and that my cats are somewhat familiar with her. She does an amazing job and I appreciate the pictures and texts after each of her visits. Thank you.