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   179 Reviews
3816 W. Lake Rd
Erie, PA 16505
888-673-1589
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Recent Reviews:


Always on time

Very happy with services provided for my sister

Home Instead carefully places just the right person to meet each family’s needs...and if it doesn’t seem to be a good fit, they make tactful decisions to get it right!!

My mother seems to really enjoy her “new friend” especially during this COVID-19 time. A desirable service for your loved ones in a nursing home.

We are pleased with the caregiver for our dad.

Very professional intake process to start, excellent aide who has been a Godsend!

My mom's personnel care attendant does a great job and my mom feels comfortable with the care she receives. When mom's happy, were happy.

Responsive nature of the workers and the office team

Extra lengths that both caregivers and administrative staff go to work with family members. Customized care and courage during the pandemic. Their efforts are greatly appreciated.

they'renot afraid to help me. MY AIDE DOES THE LAUNDRY, AND SOMETHING NEEDED IRONED, THEY TOOK IT HOME AND STEAMED IT- I NEEDED IT URGENTLY, THEY DID THIS AFTER THEY LEFT. THEY COOK WELL AND ARE VERY WELL HUMORED

Like the caregiver. She is very positive, professional, trustworthy.

Mom’s care giver is so kind and works hard to help Mom have a good quality of life.

Mom's caregiver has been with us for over a year now and is like family. She takes great care of mom and anticipates all of her needs. They have a good relationship together.


Caregiver is very responsive to family and patient needs.

Our caregiver was selected thoughtfully in order to provide a compatible match for my 90 year old mother. We easily communicate directly with her and also through our Home Instead care coordinator. Home Instead was highly recommended by several of our friends, and our experience matches our expectations.

Quality of caregivers.


My care taker has been very cooperative. I do not hear well, so she answers the phone. I do not see well, so she helps me with my mail. It is hard to prepare my lunches without spilling everything, so she prepares them for me ,even for the days she does not come She prepares them and leaves them in the refrigerator. She patiently listens to all of my "stories" and opinionated discussions. She helps me place orders for Schwan and Amazon.

We are very happy with the companion that our father has coming to be with him.