The office staff is available during and after work hours. They are very responsive and helpful. The caregivers are knowledgeable, kind and genuinely want to help.
So far we have had a great experience. From the first phone call, to the initial evaluation visit and to the quick assignment of a caregiver, everyone at HomeInstead has been professional and compassionate. My 94 year old father was extremely reluctant to the idea of having a caregiver in his home however after the first visit he had a complete change of heart. He now looks forward to her visits and is disappointed when it is not her day to visit. She has been so kind and respectful to him and most of all she has made him feel she cares about him. We are truly grateful.
The staff knows what they are doing both in the home and at the office.
Office is extremely accessible. I get answers right away - even when office is closed. All care givers have been wonderful.
The caregivers are caring and gentle with senior citizens in their care.
They appear promptly for their shift with a sweet disposition and a smile on their face.
I am very pleased and grateful for their service.
When my mom was alive, I needed someone to be with my mom while me and my husband were at work. My aunt found Home Instead, everyone was so nice to me and my mom. The ladies that came over to sit with my mom were fantastic and so understanding even though my mom was very difficult at times. They eased my mind when I was at work or when I was running my errands. Thanks so much you all for helping us
We are thrilled with our caregiver. She not only cares for my wife which I expect. She shows that it is more than a job, CAREGIVER truly fits all her actions. This is especially true when my wife has a bad day, she struggles eating due to tremors, our Caregiver quietly helps her without a word. I made the right decision when I selected Home Instead.
The woman that comes goes beyond any expectation I hoped for. She is kind, considerate, gentle always smiling. The help she provides my wife brings joy to her. She is always there ready to assist and when my wife is relaxing she finds things to do to keep our house neat spic and span. THANK YOU
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