I have been using Home Instead for many years. They always try to accommodate our needs and they have always found the right fit for our family. I tried another service many years ago, but from day one I had a hard time communicating with the other company. Switched over to Home Instead and that was it. Communication is the key. If I feel we need to change something or do something a different way, they listen to me and fix it!!!!
First we signed up during the holidays and Home Instead made every effort to fill our needs and our hours. We now have two regular aids and we LOVE them both. It is such a blessing to be able to take a break and have confidence that our loved one is in good hands and is being well cared for.
My mom's caregivers have been professional and responsible. They are very friendly and caring. We have been very pleased with the level of care my mom has received. Making arrangements has been easy. The Home Instead staff is very accomodating.we would recommend Home Instead to anyone seeking help for their loved ones.
Very good experiences w owner, office staff and the two ladies who have cared for our senior loved ones. More about the ladies. Both are professional, dependable, resourseful, self starting, hard working, mature and gentle with our seniors.
frankly, one of the most intimidating aspects of deciding to care for Rose's parents in our home was the stories of harsh and dishonest hired caregivers. We very much appreciate that our experience w Home Instead caregivers, Amanda and Vergie, has been just the opposite. It is obvious you and your staff take great pride in the services and caregivers who represent you.