Home Instead has allowed me to work in an environment where giving back is the focus of my employment. The staff and management have been nothing but amazing to work with. Concerns are immediately addressed and reaching out is an easy, non-intimidated process.
It seems that everyone employed by Home Instead is here for the same reason - to care for and about our seniors. They truly care. It is not about the wages because they are standard close to minimum rates. The flexibility of hours and the variety of clients is also nice.
Very organized and detailed.
Set the care-givers up with seminars, information, etc
The little things, for example, thank you cards and gift cards draws, etc.
Great office staff. Always there to answer questions and give support
Thus far a pleasurable experience with my clients
Very “on the ball” all round
Extremely happy to be employed and a team player with Home Instead
I have not yet been able to avail myself of your services as my surgery has been changed 3 times.
It is now going to be done on Monday, [FIRST NAME REMOVED] 3rd. I will then require assistance from Wednesday, [FIRST NAME REMOVED] 5th. Your office staff has been very understanding of my predicament.
HomeInstead PSW's are punctual, caring and willing to do whatever is necessary to help the client have a safe, comfortable time, which is exactly what we're looking for when we hire them! Couldn't do without them.
My Mom is always delighted to see the companion arrive for her visit. Not only does this lift my Mom's spirits; the visit provides me with a welcome break. We can always rely on the companion who engages Mom in conversation and takes a real interest in her and her family. We are pleased to have her read letters to Mom as well as provide chats regarding the Royal Family - a great interest of Mom's. We have been involved with Home Instead for 2 years so far. My siblings and myself would highly recommend Home Instead to friends and relatives.
Great communication with office. Despite my mother's initial hesitation in agreeing to have someone come into her home, the Home Instead caregiver has won her over with
her friendly, easy-going manner. My mother appreciates that she takes the initiative.
The scheduler at the office is very understanding of my hectic family schedule which affects my ability to care for my mother. She is always able to help me with last minute requests without frustrations or judgement.
The scheduler seems to know how to match care providers with my mother's needs and personality.
My caregiver is excellent - intelligent, thoughtful, kind and interesting. She also keeps my large apartment very clean and does the difficult jobs which I am no longer able to do.
I found and believe the owner of the company to be a decent, honest, forthright man.
[FIRST NAME REMOVED]
The special connection between the caregiver and the client is awesome and the further connection between the caregiver and myself provides me with a great sense of comfort knowing the client is well looked after. I would recommend the service to many people in a similar situation to myself.