Home Instead is very conscientious and works to match you up with the right caregiver.
They are flexible and willing to work to get the right schedule.
I also like that they have an RN on staff to oversee the caregivers.
The agency is very responsive to my urgent need for care. A manager came to interview me withing a little more than an hour, and I had my first caregiver the same afternoon.
The caregivers are appropriately matched to the needs of the client.
I had everything set up for my mother's care, but things didn't work out for her to return to her apartment yet. However, getting everything set up and ready to go for her to receive some extra help was very simple and reassuring in the midst of so many other concerns for her well being. I am still hoping my Mom will be able to return to her place and then I will contact your representative about further assistance.
Mom enjoys her afternoons with Lisa so much! She can visit or rest while Lisa does some light housekeeping or cooking. It's also very helpful that Lisa can drive Mom to the occasional appointment. We're all very pleased.
My parents have four different caregivers that prepare their morning meals, and attend to the showering and grooming needs. All of these caregivers are empathetic and kind- you can tell they truly care about my parents. They treat them with respect and are very gracious.
All of us are very pleased with the quality of work from these caregivers. I am my parents' biggest advocate and would not continue with this company if it were not superior in its work.
The personnel that have helped us have been very accommodating. Readily available and willing to adjust times as needed without any type of fuss. They have been given my mother great personal care. Much appreciated!
I appreciate the responsiveness of the office staff and particularly the way the client coordinator is willing to problem solve with me to make the best experience for my Mom and our family. And, the majority of the caregivers are great - there is a range of experience and personalities of course, so not every caregiver is a great fit for our particular situation, but the vast majority of these folks are extremely kind and patient, and go out of their way to make my Mom's life as happy as possible. Thank you.