Home Instead has helped us through a difficult time with my mother and also helped with my father. They have provided quality caregivers and have been in constant communication with us and provided good feedback
I like the response I get when I have concerns about a caregiver and the chemistry between them and my wife. Nothing is perfect and there will be differences but Home Instead is willing to respond and I appreciate that.
Our Health aide is extremely reliable and flexible in changes in our scheduling needs. The home office is available, friendly and efficient. When our regular Health aide is unavailable, the home office is on the ball with a replacement. Usually, a very good one. We are very satisfied with our experience with Home Instead.
I have been very impressed with the service I have been given from Home Instead starting from the very first visit from them to see my dad last year. Both the administration as well as the home health care worker have been excellent - competent and loving of my dad... thank you
I like the fact that you try to get consistent care for my mom. She doesn’t require much assistance. She appreciates light housekeeping. Also she likes to go out and check her flower beds and pick up her mail but she needs a little assistance due to her be unsteady on her feet. I like it when the sitters encourage her to move around and remind her she needs to drink fluids and eat more.
Home Instead has a list of very kind and responsible sitters. We them called in an emergency just hours after a death in the family and needed a sitter that night. They had someone there by 8:00 pm. We used them several times during the following weeks. Everyone was kind and helpful. After calling in my requests, I always got a call back with the name of the sitter they were sending. Often we got the same sitter, which was helpful as you don't have to introduce them to all the details each time.