Health aides are trained and reliable. If they have a conflict coming to us, the office provides a suitable replacement with no hassle. The health aides and the office personnel are friendly and efficient.
My experience with Home Instead has been an amazing journey for my 93 years mother. My mother lights up when the home health aide arrives. She is a member of the family. I don't know what I would without the services of Home Instead Senior Care.
Home Instead has helped us through a difficult time with my mother and also helped with my father. They have provided quality caregivers and have been in constant communication with us and provided good feedback
I like the response I get when I have concerns about a caregiver and the chemistry between them and my wife. Nothing is perfect and there will be differences but Home Instead is willing to respond and I appreciate that.
I have been very impressed with the service I have been given from Home Instead starting from the very first visit from them to see my dad last year. Both the administration as well as the home health care worker have been excellent - competent and loving of my dad... thank you
Home Instead has a list of very kind and responsible sitters. We them called in an emergency just hours after a death in the family and needed a sitter that night. They had someone there by 8:00 pm. We used them several times during the following weeks. Everyone was kind and helpful. After calling in my requests, I always got a call back with the name of the sitter they were sending. Often we got the same sitter, which was helpful as you don't have to introduce them to all the details each time.