Home Instead Senior Care Facebook-24 Googleplus-24 Yelp-24

   165 Reviews
1861 Westen Street, Suite A
Bowling Green, KY 42104
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Recent Reviews:

How personal everyone is, but yet professional and how good the communication is , especially during this pandemic.

Homeinstead has been very flexible and have taken care to get caregivers that fit with mom. Mom has grown to depend on Millie and she also has warmed up to Megan. Mom can be hard to warm up too anyone. So for her to get comfortable to them has been great. The only reason this was not a 10 was a couple communication issues but they were all resolved. Tiffany and I think its Erica and also if I remember Carmen iand maybe April n scheduling have been great. Thank you all. Please forgive me if I frgot a name or gave an incorrect name.

the caregivers we have at present are very good. However, one of them is taken off from time to time without letting us know. someone new keeps showing up without notice on Sunday night. I have requested the same person must come due to the seriousness of the virus that is still widespread and they must always wear masks. this is very disturbing. Otherwise, the other shifts during the week, we are very pleased. I do appreciate those who work to solve any problems that arise and try to amend the schedule to address any needs we request or may have.

A very awesome caregivers and office workers. I love them to pieces. Couldn't get any nicer caregivers. Very hard workers. I appreciate them very much.

Jennifer C in billing always responds to me and solves My problems. My regular caregivers are wonderful

Our son has some emotional and physical disabilities. Your caretakers have made his life easier and more pleasant. He looks forward each week to your visit, and will not schedule any other activity that might interfere. He likes having someone other than a family member to interact with and who will help him get his groceries and lab work as well as other services. Helping with his housework is also something that makes his life more enjoyable. He has a cleaner who comes once a week, but getting help in between is appreciated. I am sure you have helped to keep him at home as opposed to in a facility such as Western State Hospital several times this year. You treat him with respect and dignity. That is much appreciated by his family. Thank You. I would have rated you a 10 for the past year except for one worker who had a problem showing up when she said she would. This happened several times. I suspect she is no longer with you, as she hasn't been to his apartment in the past few months.

Management was very professional and timely in response to our request for services, and the care taker they sent out was excellent.

Very friendly and accommodating s staff

You have worked with us to finally find the perfect fit for my mother’s needs.

I get help with everyday tasks I can't do

The fact that they work to alway see that there’s a replacement if your regular person calls in sick

The caregivers have been so kind and helpful to my mother.

Friendly staff, timely, and good communication!

Polite, helpful service to patient and patient's family.

Very easy to schedule and they are very accommodating.

Our Home Instead caregiver is warm, thoughtful and trustworthy...

They put up with a difficult situation.

I like the ladies who stay with my Aunt and that we have a routine established. My Aunt stresses over if someone is not there and a replacement comes in. I'm so glad the ladies love their job and only miss occasionally. I want to be notified when a replacement is sent to my Aunt's house.

Having a male come in for my husband has been such a pleasure. It appears my husband had missed male Companionship. Y’all fixed it. Thanks!