The quality of care my mother receives is wonderful. My mother has Alzheimer's and Home Instead was able to place caregivers with training and experience in Dementia/Alzheimer's with her so that I can be away and not worry that they will not understand her needs and behaviors.
We have used Home Instead, Bursnville, on three ocassions in the past year. Each time we have been so grateful for the professional care, organization, flexibility and guidance as we navigated circumstances that were challenging. Knowing our parents were being cared for reduced stress for the entire family. The caregivers were kind, funny, helpful beyond measure...thank you, Home Instead!
Home Instead has provided consistent care givers for my mother for several years. During a hospitalization, they were very accommodating in working around our needs, and even making a care giver available for transportation outside of her rehabilitation stay when a family member was unable.
Staff is incredibly caring and attentive. Very flexible w staffing changes. Her primary care giver goes above and beyond to male sure my mom is taken care of. My mom sees her more as a friend then a caregiver. Because she is treated w respects and dignity instead of someone who needs help and helpless.
When mom was in hospital she came by to not only check on mom she wanted to see if I needed anything.