They treat you will respect they call and check on there worker ask you question how they doing and do I have any problems will the worker if you call someone from the office will get back in touch the same day
Your service is extremely professional and caring for your clients, who defintetly require Tender Loving Care, especially in todays environment of the Corona virus. Washing hands when they arrive prior to putting on gloves, Washing hands for at least 20 seconds with soap and warm water after each task, like cleaning, making lunch, vacuuming ,washing and drying clothers, cleaning bathroom, etc. Each caregiver you have sent to me has been aware of the sensitiviity to my needs since I am in the high risk category having Tpe 4 Kidney failure requiring dialysis 3 times per week, and also having Type 2 diabetes besides having a pacemaker and a defiibulator in my chest since I had afib and that cured it.
Your company is outstanding in its reputation for having caregivers that are not only knowledgeable but compassionate., especially the one I currently have had for over a year. Thank God for your wonderful company and in these trying times keep up the good work and it will pay off in the end. May God Bless you, Mr. Hawk and all your wonderful employees. Have a blessed day
We have used Home Instead to help with the care of our Mother for a number of years and are super pleased! She has a home health care policy which Home Instead helped me with when due to her decline she became eligible to claim benefits. Her home visits from her case worker and nurse are important to us, her children, so we can better make sure her home is safe. When the Charlotte office of Home Instead changed ownership the new owner personally visited Mother and gifted her with a miniature Dale Earnhardt helmet, he heard she was a fan. Finally, her caregivers have been wonderful!!! Home Instead has been invaluable to my family as we know our Mother is so well cared for.
My mom has been using Home Instead for a year and three months. The scheduler that handles mom’s caregivers is great. I appreciate the automation that Home Instead has for billing. I appreciate the automation that shows Mom’s individual tasks for her needs and when the caregivers clock in and out and whether the tasks were completed or not. That gives me peace of mind to know what has been done at her house when I’m not present. The caregivers that my mom has gotten so far have been very good. My mom has a nice team of caregivers that we can depend on when someone is out. Thank you Home Instead for relieving the stress I am encountered with another agency before we came to you guys.
My Mom was resistant to have someone come in and check on her but now I think she looks forward to it. Besides what I have asked them to do she always tells me if they notice something needs to get donw they will do it no matter how small the task. It gives me real peace of mind that she is being checked on everyday.
I have been with Homestead for 3 years and I have not had one complaint against an health care provider that has given me outstanding service over the years. Homestead is my family and treats me with the upmost respect!! I will always use Homestead as my healthcare provider and I will recommend their services to anyone who is in need for great quality services from people who care and love what they do! Thank you for showing me the love and care over the years that I have been with you!!!