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   249 Reviews
400 10th Street NE
Charlottesville, VA 22902
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Recent Reviews:

I am so appreciative of the help from Kim to match us with a caregiver and from Debbie in working with my Mom. It has been such a blessing for our family.

Very one is very easy to work with.

Reliable provider. Good customer service from scheduling & billing; very good/comprehensive eval by RN supervisor

We have been extremely pleased with the in home health care worker who has been with my mom. The only reason for not giving Home Instead a 10, is that there is no way to pay the bill online. I pay my mom's bills but do not live near her. So the bill comes to me and I have to write it out the old fashioned way. Write a check, stick it in the mail...remember to buy stamps.

We found the caregivers excellent, some of course better than others. HomeInstead worked with me to arrange a very good and compatible team to take care of me and my husband 24/7. My husband had cancer surgery 4 weeks before my full knee replacement surgery. Once the schedule was settled, we had excellent, caring and competent care. I am making a full recovery thanks to HomeInstead care.

All of the Home Instead caregivers that have helped my parents have been very kind, understanding and competent.

Caring people

I have 2 Caregivers assigned to my 98 year old father. Both are nice, punctual, and helpful. Given my full time work schedule, this is extremely helpful.

For the most part the caregivers are very thorough and interact well. There are some inconsistencies. Some have better bedside manners than others. Some come up with creative ideas to interact and crafts to do. Others are lazier and treat the person as a client more than a person needing help. Overall however as your type of service goes, you do a very hard job well.

The aid is very proactive engaging with my mother and looking after her health.

all of the home health aides you have sent have been courteous and helpful. The full time aide that is with us now and has been for several months anticipates our needs and takes good care of them. It is nice to know the same person is coming every day. You develop a very comfortable relationship with them.

Reliability and excellent care

I particularly like the office staff, they have been very responsive to our needs and look to provide care when we need care. The care providers are all trained and have taken good care of us during this most difficult time.

Great response when we called for help. Caregiver has been great--flexible and kind while working with a difficult elderly person

Very professional presentation by a very knowledgeable,kind staff member.

Great staff. Kind, thoughtful competent people.

Timeliness, responsiveness, training of your caregivers, and administrative efficiency,

Your staff is reliable, intelligent, highly professional. They do not condescend to my mother, nor do they try to provide more help than she needs. They are interested, well-educated people whom she likes being around.

I like the aid that has been assigned for my relative .

My caregiver caitlynn is exceptional in every way