Home Instead Senior Care Facebook-24 Googleplus-24 Yelp-24

   55 Reviews
4736 N. Marine Drive
Chicago, IL 60640
888-673-1589
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Recent Reviews:


Communication about changes with scheduling and caregivers. Quick responses to concerns.

You are very responsive to the needs of the patient and family. Also, your staff feel like they are respectfully treated by management. That makes for good caregivers.

They are a great company and really care about home care and taking care of seniors. We have used them for years and my senior has good care and loves his helper.

I've been very impressed with Home Instead from the get go. I filled in an online survey about the type of support I anticipated with my senior mom coming to live with me. Within an hour I received a call from the owner and very proactive updates/follow up on services available. In person meetings were even better and I've been super impressed by the professionalism and level of engagement of everyone along the way. We met our case manager and home care worker yesterday and they hit it off with mom right away. I was working from home during the transition and even heard mom and the home care worker singing together from the other room.! How refreshing to know there's a service out there that really listens and cares about those we entrust to them.

The staff is attentive & caring. They are great at finding substitutes caretakers when needed. Our caretaker is wonderful with my mother as were the subs.

The competence and honesty of the people you send

I'm very pleased with the caregiver that was assigned, she is prompt, courteous, friendly and the caree is happy with her.

We have been very happy with Home Instead. We're extremely happy with our caregiver Tonya, who is perfect for my Mom. Downside in the past has been the high turnover, but Tonya has been a consistent and steady presence. We're grateful!

Our caregivers have been very reliable, on time and and have been very pleasant to work with.

The outreach from the main client manager to keep me informed

Your employees are pleasant and try to be responsive to our needs.

Home Instead has worked with us really well and adjusted schedules, days and times based on our needs.

Dependable service and caring caregivers. Love working with Karen.

The caregivers are quite special. Flexibility with staffing changes.

You have helped me through good times and bad times. In addition to my "caregiver", who is competent and conscientious, I have been helped when needed by the office managers.

Following the initial conversation with my husband, the agency followed up and placed a caregiver that met all our expectations. There was early contact for feed back on how everything was going, and easy channels to use for slight adjustments to hours as needed. Most importantly, the caregiver herself has made a real contribution to my sense of safety, provided knowledgable care and conveys a real interest in my well being and recovery.

Well organized, professional.

Care giver is competent, takes initiative, pro active about things.

the communication with staff & scheduling

All of the caregivers have been wonderful. My mother cannot praise them enough.