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   23 Reviews
100 Lanter Court, 2
Collinsville, IL 62234
888-673-1589
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Recent Reviews:


The main person is fantastic. She is week suited to work with my mom. Office staff has always been very responsive. My only complaint is that Home Instead does not offer a 2 hour shift.
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The care givers seem friendly and helpful and able to respond to my parents' needs.
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We greatly appreciate our mother's caregiver. Her caregiver's initials are L.C. She is very professional and caring. She has helped to give our mother a high degree quality of life.
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Efficient, courteous, prompt, and, above all, there, when scheduled.
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The people you send out are very caring and adapt to any situation. Very easy to get in touch with to change schedules.
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No problems. Intelligent and able help.
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Our mother, Gladys [LAST NAME REMOVED], could not possibly manage living independently without the assistance of Home Instead. Lerleane Chavis provides physical and emotional support that cannot be described in words alone. Learleane is more than a caretaker, she is a friend. Thank you for all you do, Home Instead!
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Polite, intelligent, helpful
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Without much notice, my elderly mother came to live with my husband and me. Home Instead, was understanding of my situation, flexible in every way, to meet mom's and my needs. They were upfront regarding cost. Professonal over the phone and in person. They communicate well when changes arise. I was able to keep my PT job and know that mom was in good hands. I thank you! Sincerely, Carol
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Lerleane Chavis
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The caretakers are kind and caring.
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Personable, caring, dependable, professional.
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We appreciate Lerleane Chavis very much. She is caring and professional in her interaction with my mother-in-law, Gladys [LAST NAME REMOVED]. I don't know what we would do without Lerleane.
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The personal quality and intelligence if the personnel.
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Lerleane Chavis has been very professional and caring with our loved one.
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Caregivers really Care!!!! Teresa and Sheila have both demonstrated a love and care for our mother / wife that gives the family so much peace! We view them as family by extension! They are professional yet personable, dependable and responsible. The office staff has demonstrated availability and appropriate response when a response was necessary. Within the framework of company policy, Home Instead has been wonderfully accommodating to our needs. We are extremely pleased!
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All employees I have worked with are very pleasant to work with, and I have had a quick response to my concerns and questions.
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