Home Instead Senior Care Facebook-24 Googleplus-24

   154 Reviews
708 E. 10th Street
Cookeville, TN 38501
888-673-1589
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Recent Reviews:


The caregivers have been super helpful and caring. The administrative staff has been very flexible sand done their best to make sure shifts were covered and work with us whenever we had to make schedule changes because of doctor appointments, etc.

They are more than willing to be accommodate you if you need to have a different time due to an appointment. Their workers are hard workers and willing to help in anyway possible.

Hi. I think I just responded to this same survey. Thanks

I love the people that run the Cookeville, Tennessee Home Instead!!! I love my Caregiver!!! She is awesome and does a great job!!!

Our home aid is always on time and she does. Great work for my 80 year old mother she goes beyond her requirements by home instead by helping with things that she does not get paid for. She is a blessing to her profession.

I like that I have someone to talk to and clean my house and it's done with a smile and my caregiver is very nice.

Most of the caregivers that my mom has had from your company have been very good with my mom and they pretty much know what they are doing. The ladies in the office are very helpful. My personal opinion the caregivers could use some extra training for clients with dementia.

The kind, professional & efficient service!

Love that they do intros. Like to meet care giver before hand.

Our helper is excellent!

We like how the office staff is always able to help and keep up with the staff in the home. The staff we have are very nice and do what they are asked.

We have been very happy with our caregivers. They are like family. Also those in the office have been so helpful and concerned when issues come up.

Everyone has been so helpful in getting us started with getting ;your services. We have had one visit with a caregiver and she was excellent. Tomorrow another person will come and we expect a good experience, also.

Home Instead, Cookeville, TN, is a wonderful resource for families with a need for senior care. My Mom is 95 and wants to be in her own home. She looks forward to the caring company four hours a day. Administratively, the Carelog is posted daily by the visiting caregiver. When any need arises, we can call the inside staff and they communicate and review requests with her attending caregivers. My sister and I can review the log and then have more meaningful phone calls with Mom based upon their posts. Thus far, we take Mom for her wellness visits and then schedule return appointments with the expectation that Mom is really doing fine and where she wants to be....At Home.

You call me when there is an issue so that I can talk things over with Dad to improve care for Mom.

I have been very impressed with the care, the professionalism of the caregivers, and team at Home Instead. The caregivers are kind, caring, very helpful and go out of their way to make sure my loved one is taken care of with dignity and kindness.

The lady who was regularly coming to our house had a hysterectomy and was unable to come for four weeks. A young lady was sent in her place and we appreciate that we were not left without service. Our regular will be back on the next scheduled visit and we will be delighted to see her. She has become a family friend.

I am most impressed with their Fast, Responsive Scheduling Change Requests when things arise.... Their consistent Professional Friendly Attitude... makes all the difference! They treat you like they want to keep you as a client.. Client is #1 and that makes them #1 to me! Their follow-up and follow-through is outstanding! They have all treated me right, from the personnel that work in my home, to the office staff and management. Definitely worth an eleven but the scale only goes to ten! --- [FIRST NAME REMOVED] C.

Every single person I have dealt with has been completely caring and professional

The professional, kind and caring of the staff and care staff.