Everyone talk to is always so professional and caring. The caregivers are very professional and really do care about their clients. I feel very comfortable leaving my mother with them while I'm at work.
When I first contacted Home Instead I just them because they gave me a feeling of comfort to take care of my Mom. Through the beginning of the process we did hit a few bumps in the road as far as the changing of caregivers. My Mom had attached to Delmy and was upset when she lost her. She did however get Krittaya and is very attached to her also. Whenever she talks about her time with Krittaya she smiles. She also has Lucinda which was someone she had in the beginning but because we changed the schedule she was not available. She does have Lucinda back now and also enjoys her time with her. My Mom will be 95 in September and I just want her cared for as long as possible in her own home.
HISC provides everything my dependent parents need to continue living at home. The caregivers are all very organized, attentive and professional, and the house is always clean and orderly. They genuinely care about both of my parents, and provide them with wonderful companionship. In addition, they are very knowledgeable about what to do when there is a crisis or an unusual situation. This has contributed to my parents' continuing stability and happiness at home, and our family feels so fortunate to have Home Instead's caregiving services.
The agency is responsive to the client's needs. Good assessment has resulted in caregivers with skills appropriate to the need of the client. Caregivers are happy, eager to help, professional. The caregivers are ALWAYS timely. In the rare event of car trouble, etc., the agency is quick to problem solve with the client whether it is to find a replacement caregiver to fill in or whether the client is comfortable being on his/her own until the caregiver comes, the client chooses what he/she feels is appropriate. We look forward to the days when our Home Instead caregivers are coming.
I appreciate the one on one care given to my Mother with the same care giver each time they come. Our care giver Lisa,seems to have a genuine concern with my Mother.
Roger [LAST NAME REMOVED]
I am very impressed with the response time from Home Instead.
My Mom came down with a terrible case of laringitis and a bad cold and needed some help. I called Home Instead and they arranged for someone to go to her house that afternoon.
The employees are very caring and helpful and always take extra time to communicate with me about how my Mom is doing.
I highly recommend their services .
Kyla the supervisor and Lisa the caregiver are excellent and VERY professional! Lisa makes great conversation with my mom and she is gently assertive, which is absolutely necessary as seniors seem to get stubborn as they age. I am thankful she seems to "connect" with my mom.
Lisa always leaves my parents home cleaner than when she arrived and she is beginning to "anticipate" my parents needs.
She makes their lives easier, and with all the stress going on with my mother's medical issues, Lisa is just what they need.
Thank you Home Instead; thank you Lisa!
What do I like? Everything about our experience! Professionalism and excellent service from the office and administration. Great communication, and wonderful, caring people. Caregivers - professional, well trained - and very wonderful at building a relationship with my mother. Everyone we have had occasion to speak with, or deal with is obviously well trained and knowledgeable - and compassionate and caring! Thank you so much!
Is punctual and consistently on-time, works effectively with my Mother and has builds a strong rapport with her . Myrna is always pleasant and friendly and arrives to work prepared. I feel very fortunate to have Myrna care for my mother.
Everybody was friendly, professional and very helpful. Rushika set my drive to Dr appointments and Carroll was prompt and courteous and friendly. We are very pleased with your service and plan on using it in the future. Thanks again Charles and [NAME REMOVED] Dickinson