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   74 Reviews
2726 Croasdaile Drive, 203
Durham, NC 27705
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Recent Reviews:

I appreciate the help given to my mom

Having Spanish speakers has been wonderful. But the last helper didn’t speak Spanish and was wonderful with my mom and so loving.

You can almost always find an alternative caregiver if necessary and offer current caregiver is excellent

All that I have talked to by phone or in person have been so helpful. They are always so nice and are always available . They are so caring. The caregiver is great!

The people that work for home instead are fantastic.

Wonderful staff and very flexible and accommodating

The very caring and engaging Home Instead staff do everything possible to assist in the care of my Mother. Their flexibility and conscientious care keep disruptions in our daily routines to a minimum. The care provider is a patient, polite, and pleasant professional who expertly attends to Mom's needs and we find comfort knowing that, in our absence, she is in very capable hands.

I like the quality of their caregivers. They are reliable, kind and take good care of my mother.

Great experience.

Consistently considerate. Comfortably compassionate. Carefully competent. The Six C's. If you adopt this "Catchy Code" , I'd expect a significant reduction in my "Climbing Costs." DW

The people that Home Instead have sent are very 'high quality'--very well-chosen for the specific care recipient, very good care givers in general, very competent people who inspire trust. They are happy to work with me to try to find a good care-giver fit. When our regular person is not available, the substitute is also very good and competent and I don't need to stay to meet them and make sure they know what they're doing.

You are on time and dependable. Love my current caregiver

My mom receives dependable, good care.

Competent service

You make sure that someone is there each day to be with the client according to their set plan. Communication between all parties is great and I never was left hanging or not knowing what was happening.

Very responsive to client's needs and able/willing to be flexible when needed.

It has been good from the start and we love our caregiver.

Very high-quality companions. Very well trained and very suitable for the assignment.

I had a last minute colonoscopy scheduled with only 5 days notice before a holiday wkd. I was unable to find a friend who could spare four hours to help me out, so I called 6 local home care agencies to hopefully find transportation services. After one hour, Home Instead called me back and told me they were able to find a someone in their transportation pool who could drive me to the appt, wait, and drive me back home. I was having some health problems, which is why the procedure was scheduled at the last minute, so i was relieved that I did not have to reschedule the appt. Thanks Home Instead for your quick work and sending me a very capable person / driver. GL, Durham, NC

Their unquestioned dedication to meeting the client's daily needs as well as the big picture. The high quality of the care givers The accessibility and responsiveness of management when the are questions or needs. You can use my first name in promotions. I do not approve being identifiable in anything going on the public internet. If you use my first name, spell it Susan.