We've had a great experience with Home Instead. Very reliable and they keep me informed on how my mother ( 96 years old) is doing. My mother likes her helpers and looks forward to seeing them every morning.
I have appreciated the friendly and professional interactions with you. And your flexibility when changes have posed themselves unexpectedly.
And the person you sent to us is splendid for our needs. She "reads" us well, is pleasant to visit with, takes charge of her tasks in a high responsible way, is flexible, and, of all her tasks, has taken on our need for her to cook with wonderful energy and creativity. Indeed, we plan that meal with an occasional laugh as well as serious intent.
I sometime wonder about her, as I do about myself--does she ever take off a day for herself.
This is no way is to suggest that she comes to us tired or distant to our needs, but to simply
to respond to her work load when I have sometimes asked what all is she doing.
It is clear to us as a family that her "companions" are all concerned about Mom. Each one has a different role that they play in Mom's life, which is good. They bring a variety of life experiences into Mom's world.
I feel confident in the caregiver to help with what is needed. I have seen changes for the positive in my father and his surroundings. It also gives me a break from having to drive in 3 to 4 times a week to help him with things.
Everyone was very professional and very caring. I felt completely comfortable having my wife in your care. This was a great relief for me personally and my wife appreciated the caregiver's kindness as well. I've already referred you to one client and will continue to do so.
The Home Instead companion for my mom is wonderful! My mom considers her a friend and looks forward to her visits. My siblings and I can rest assured that my mom is being cared for When we cannot be present. Mom,s companion leaves a note for us after each visit, which often contains a reminder to me to follow up with mom about a challenge or opportunity to make life a little easier.