These surveys have been a waste of time since they deal mostly with medical type help, not home helper.
I've had only two of your people over all the years since 2013. You'd heard by now if I'd had any concerns.
The person that has worked with my wife has been extremely professional and compassionate. She has researched and has had experience with those with Alzheimer's. I could not be more pleased with the assistance offered by Home Instead.
You are excellent at promptly following up with us regarding aide schedule changes and personnel changes as they occur, and at seamlessly accommodating such changes with us as needed. Over the two month period we have been using your services, you have never missed a scheduled service day because of an aide's schedule change or personnel changes that have arisen. We have had experience with 4 of your home care aides, and although all of them had different styles and personalities, all have been professional in their dealings with our family and in caring for my father. I would definitely recommend you to others requiring services such as you provide.
Every person that I came in contact with at this organization has been outstanding! They are professional and their communication is fabulous. I definitely recommend this company for anyone who needs help with a family member in need.