I have just started the service for my elderly mother but unfortunately, the person sent to my house is alergics to cats and will not be able to stay. I hope that Home Instead is able to find a caregiver for my mother with not a lot of turnover.
We began services for my Father out at the end of Captiva Fall/Winter 2016, suspended services over the Summer because my parents were SnowBirds, then resumed again Fall/Winter 2017 with 24 hour care, 7 days a week. The caring and compassionate Caregivers that have been a part of our Dream Team are some of the best women on earth. My Father enjoys their care, he feels safe, clean, cared for - he trusts them. And my mom enjoys their presence as well. The coordinator/scheduler, Shavon is the best of the best!! We have an intricate case, and her high level of attention to detail, listening skills and communication skills are truly the BEST I have experienced....and I have dealt with over 8 agencies. So far, Shavon and Home Instead have succeeded where most others have failed. Thank you; Shavon, Marisa, Sue, Laura, Abbie, Venessa, Kedisha, Rita, Theresa, Stephanie, Allaunah, Harley, Linda, Marilyn, Lisa, Paula, Selena, Cindy, Katia, Menda....I hope I did not forget anyone...With my heart, thank you for all you are doing for my Father's best life in his 90th year, and looking out for my Mom as well. [NAME REMOVED]
We could not be more satisfied with a caregiver than we are with Barbara. She has become just like a part of the family. She will do whatever we ask and always with a smile. We feel that this was a 'match' made in heaven.