Despite my initial resistance at being required to use the franchise in Fort Walton Beach, my experience with Home Instead has been superior. Our regular caregiver is a lady who chooses to provide excellent care and assistance. Occasionally we have had substitutes and they have been willing to do anything related to my husbands care that I asked of them. Way to go Fort Walton Beach!
I live 1000 miles from my mother and stepfather. Due to the levels of dementia and hearing loss my parents are not a reliable source of information regarding their needs. Their home assistant and local office makes certain I am kept informed of issues and concerns as they arise through their communication procedures. This reliable information allows me the ability to sleep at night. I know that they are getting the things they need and someone is putting eyes on them twice a week. My parents have a relationship with their home assistant that goes beyond basic needs. For my mother, this is a much needed social outlet. She looks forward to these visits. Without Home Instead’s support my parents know they would not be able to remain in their home.
Home Instead caregivers have been a real blessing to both my husband and myself! The care provided is excellent! My husband and myself need specialized care to allow us to stay in our house. We are very happy with our care and would highly recommend Home Instead to all that need it!