Home Instead has been a God-send. We use 10 hours over 2 days a week (4 & 6 hours). Our support has been on time, the communication with the HI scheduler has been efficient and flexible. Because we are dealing with Alzheimer's, consistency is an important factor and HI is very aware of that. Once in a while we have a sub and those have always been good experiences. Caregivers are very well trained so you can rest assured your person is in good hands and you don't have to worry when you leave. That really takes a load off your shoulders.
They keep a journal which facilitates keeping order and smooth communications. It is also very helpful because they catch changes I may miss. When you're in a situation all the time, you often miss the tiny changes. I feel as if we have a care team. They are also so very empathetic, and supportive of my husband and me. I tell everyone, if you need help, call Home Instead.
Their care has improved the quality of life for both of us. Often caregivers think they can handle things themselves. If you don't take care of yourself, you can't fulfill your caregiving the way you would like and, see it or not, that begins to wear on you. It's a little like a small leak in a tire. Home Instead helps patch some of those energy leaks.
I have had Home Instead come to my home for over five years and I can't say enough about this experience. I highly recommend it to everyone I meet who had had similar health experiences. I look forward each week to my provider's arrival and we enjoy working together.
In the past, when my husband was alive, we had several different HI personnel and it was all a successful experience.
Most of the caregivers sent over are a great asset to our Mother and our home. Because my Mother lives with us (my family) I can attest that it is an abnormal scenario to what the normal is for most clients. Although the first month, there was a multitude of caregivers at the house - the schedulers have worked hard to match up the caregivers that jive best with Mom. Thank you.
I have been very pleased with the services provided by the caregivers as well as the local office staff, and would definitely recommend Home Instead. The caregivers who have been assigned to assist my father have all been very kind, attentive and helpful. He has been very happy with each of his caregivers and looks forward to their visits. The office staff are responsive to any queries, and keep me updated on issues.
Friendly competent staff make all the difference. The level of expertise with the care giver we have visiting is amazing and makes me feel very comfortable when leaving to run errands. Keep up the great work!
The providers were skilled and reliable. We could always count of a helper arriving at exactly the expected time. This was a sudden crisis and we were very much in need of support. The care was begun within hours of contacting HI. Most of the staff established warm relationships with our patient and the family and were able to complete all the tasks that we needed with cheerful willingness. Altogether, we are very satisfied and would highly recommend this service.