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   308 Reviews
901 Anderson Drive
Green Bay, WI 54304
920-965-1600
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Recent Reviews:


Both the staff and caretakers are amazing

Very responsive.

Home Instead is like having a team. You’re not alone in caring for you lived one. You have a whole team to brainstorm solutions and provide support.

We have had very qualified care givers throughout. The administrative staff have been very responsive and accommodating as requirements have changed.

The closeness that you get from your clients, the love that you get.

Very caring environment. The caregivers are very proactive and anticipate the needs of the seniors.

Home Instead has been a God-send. We use 10 hours over 2 days a week (4 & 6 hours). Our support has been on time, the communication with the HI scheduler has been efficient and flexible. Because we are dealing with Alzheimer's, consistency is an important factor and HI is very aware of that. Once in a while we have a sub and those have always been good experiences. Caregivers are very well trained so you can rest assured your person is in good hands and you don't have to worry when you leave. That really takes a load off your shoulders. They keep a journal which facilitates keeping order and smooth communications. It is also very helpful because they catch changes I may miss. When you're in a situation all the time, you often miss the tiny changes. I feel as if we have a care team. They are also so very empathetic, and supportive of my husband and me. I tell everyone, if you need help, call Home Instead. Their care has improved the quality of life for both of us. Often caregivers think they can handle things themselves. If you don't take care of yourself, you can't fulfill your caregiving the way you would like and, see it or not, that begins to wear on you. It's a little like a small leak in a tire. Home Instead helps patch some of those energy leaks.

Home Instead does everything possible to make sure your loved one can stay home and as independent as possible. It helps to have her home where we can see her when able.

I have had Home Instead come to my home for over five years and I can't say enough about this experience. I highly recommend it to everyone I meet who had had similar health experiences. I look forward each week to my provider's arrival and we enjoy working together. In the past, when my husband was alive, we had several different HI personnel and it was all a successful experience.

Some of the Home Instead caregivers have been just incredible, going above and beyond to help not only my mom but our family. Home instead staff have been caring and kind.

The care workers were professional and friendly.

We are very happy with the ladies that come to our home. They are cheerful and accommodate our needs with cooking and other household chores. They are like having good friends here.

How you send the right people to help me with my needs

Most of the caregivers sent over are a great asset to our Mother and our home. Because my Mother lives with us (my family) I can attest that it is an abnormal scenario to what the normal is for most clients. Although the first month, there was a multitude of caregivers at the house - the schedulers have worked hard to match up the caregivers that jive best with Mom. Thank you.

I have been very pleased with the services provided by the caregivers as well as the local office staff, and would definitely recommend Home Instead. The caregivers who have been assigned to assist my father have all been very kind, attentive and helpful. He has been very happy with each of his caregivers and looks forward to their visits. The office staff are responsive to any queries, and keep me updated on issues.

Everyone that I have worked with so far including billing/accounting, scheduling, to Mom's caregiver have been very professional and great to work with.

Friendly competent staff make all the difference. The level of expertise with the care giver we have visiting is amazing and makes me feel very comfortable when leaving to run errands. Keep up the great work!

Excellent care for my father, he looks forward to the visits by his caretakers

Everyone has been very nice and helpful. You’ve been very accommodating working with my mother’s schedule.

The providers were skilled and reliable. We could always count of a helper arriving at exactly the expected time. This was a sudden crisis and we were very much in need of support. The care was begun within hours of contacting HI. Most of the staff established warm relationships with our patient and the family and were able to complete all the tasks that we needed with cheerful willingness. Altogether, we are very satisfied and would highly recommend this service.