The person that is paired with my mother is perfect, kind and does more than is expected of her. It is nice to know that when choosing a person to sit with and help someone that alot of thought goes into the process.
No matter how small or insignificant to any but us, this franchise seems to have only smiling kind folks on the other end of the phone line. We are treated with such grace and timeliness. I am impressed with the calibre of caregivers willing to work for this company. They have some extra "care" gene.
This group work so well together does not matter who you talk with or have a visit from your needs are the greatest importance too them the caregivers are the most compassionate people you will ever meet
Whenever possible, we have the same ladies to help my Mom. This is VERY important for an elderly person. She gets concerned when new people arrive and she has to train them but she can't remember everything that has to be done. It puts her in a "blind leading the blind" situation. Fortunately, we have a regular rotation of caregivers now. It is also comforting to know that SOMEONE will be there even if her regular caregiver is sick or on vacation, and that Home Instead will make certain that her caregiver gets there even in bad weather/icy roads.
My sincerest appreciation is extended to all at Home Instead Senior Care for your patience, time, efforts to meet scheduling challenges, sense of organization in communication and for the quality work provided by your caregivers. Thank you!
We have been very pleased with everyone involved in our father's care. Any concerns or questions we may have had were addressed/answered quickly. I would highly recommend Home Instead for anyone looking for reliable and excellent at home care for a loved one.
My loved one was in dire straits. Called HomeInstead after receiving a referral from the doctor. Explained our situation and within 48 hrs services were rendered. I told my loved one who lives 527 miles away from me "don't worry, the Calvary is coming". Since receiving care from HomeInstead my loved one (my aunt) received home cooked meals, fresh air and was given her medication daily. She was renewed by the care from your agency and I Thank You for being there when we needed help.
I love Home Instead.....every Staff memberis helful, compassionate, and kind. Almost every Caregiver has been excellent. .....gentle, caring, kind, helpful, and compassionate.
I have recommended you to everyone!
I thank you all from the bottom of my heart.