The staff and caregivers have done an amazing job taking care of my Father. If there is an issue they immediately respond and result the issues. The cares givers are on time and have my Father's best interest at heart even if sometimes he doesn't like doing what is best for him.
Now that I have a compatible caregiver, I'm much happier with my Home Instead service. This was not the case for the first several months and I was very unhappy with the mistakes of the people who came here.
As HIGH RISK, we dont know what we do without our Caregiver who does shopping and errands for us at this time when we must stay inside. She has been WONDERFUL ... and for a bonus she is sweet and smart and sensitive. We are so lucky to have her.
For the most part you have very good folks working for you. They are willing to take on many home and household chores which become needed as well as paying especial attention to their clients.!
Thank you for your help, even when it is difficult to fill a spot due to clients illness? or of one's regular caregiver.
Your protocols are usually done and your caregivers seem to be quite aware of their surroundings and are usually on time. Thank you
Home Instead is responsive to my needs, flexible, and always willing to work with me. I've had my primary caregiver for several years are we are a very good fit! When she is out sick or for a vacation Home Instead works with me to find fill-in workers, and if there are issues with them, they are resolved.
Hired someone to come in and keep my Mom company a few hours a week. She lives in an assisted living facility so she didn't need any help with basics of bathing or eating. She just needed someone to come in and work on puzzles, walk with her down the hall or just chat.
Most of the help I have received for my husbands care has been forward thinking and concern for his physical needs as well as emotional health. I appreciate their willingness to help him, therefore me, get threw this busy time in my life as his care is a big job when he needs help 24/7.
The person who comes and takes care of my dad does a great job. 11 out of 10.
She is a great cook and keeps things clean and neat. But most importantly she does a great job of connecting with my dad. A+.
She has a great sense of service and caring.