Home Instead Senior Care Facebook-24 Googleplus-24 Yelp-24

   47 Reviews
970 N. Kalaheo Avenue
Kailua, HI 96734
888-673-1589
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Recent Reviews:


Short duration, but so far they act swiftly and precisely for any requests that have been made.

We especially like the care givers assigned to us. They are always on time, very polite, always happy to provide the required services.

Wonderful staff. very caring and attentive.

Kyle & Alex were very helpful with scheduling, changing care givers and dates/ times as my mom's health changed. The support from the caregivers during my mom's last 2 days was invaluable.

Responsive and reliable.

the home health aide is personable and enthusiastic. i like promptness and dependability, so this is a good fit for us. routine tasks are done cheerfully. when i leave the house, i know my husband will be in good hands and well cared for.

The office staff communicates well (promptly, carefully) with their caregivers and with the client's family. If I want to know something I can ask and I immediately get an answer.

Home Instead Kailua has been very supportive of our family as we are navigating care for our parents. From the friendly and sensitive customer service when I first called to inquire about services to the reliable, kind and thoughtful caregiver this has been a positive experience for our family. We are very grateful.

Caregiver is kind and patient.

Care givers sensitive to needs of client.

Consistently provided communication regarding caregivers. Nice staff. Calls right away if there are issues.

CAREGivers are very patient with my mother and watch over her and takes care of her needs

The company is provides qualified caregivers and works to accommodate your needs. New caregivers are introduced by the company on the initial visit.

The helper that Home Instead sent to help with our mom, who turned out to be dying, was a true gift. She quickly made herself part of the family, getting to know all of the family members and making a real friendship with our mom. She knew just how to make our mom comfortable, and showed such care and compassion in making sure our mom was safe and had all of her needs met. Having that helper with us was even better than having a family member present, because she had all kinds of knowledge and skill that we all lack. As it became clear that our mom was dying (and not recovering, as we had originally thought), our helper also showed great kindness towards every member of the family as we processed our grief. We referred to our helper as a saint and an angel, and that's exactly what she was to us in this most profound period.

Service is great and our in home provider does excellent work. I would make this a 10 if the minimum could be one four hour session a week instead of two. That said we make the most of the two four hour sessions and are happy with the quality of the services..

Everyone is very helpful and strives to make every effort to meet the needs of their clients. They have met every request that we have made, from last minute scheduling, duties needed, or caregivers.

Very flexible and responsive to changing client needs. I like the policy of one of the administrators coming to introduce each new caregiver.

Butch and staff bent over backwards to respond to our needs, and did so with a wonderful and very capable giver anxious to please!

Everyone is very helpful and they all truly care about their clients.

Our 97 year old grandma / great grandma looks forward to her CAREgivers Alyssa and Kimberly each week!