I'm very appreciative of all the staff doing my mothers home care visits and helping her with an extremely stressful transition from her home of 30 years to a senior living apartment complex. There were multiple issues that came about in the first few months with my mother and when I needed to converse with my mothers case manager she returned my calls and emails promptly and was very professional and understanding about my concerns. I give this Home Instead office high marks !! My mother has been happy with the caregivers she has had assigned to her. Thanks so much- I definitely believe they strive to provide quality care for those they serve.
The caregiver interacts with my mom, ask her what she likes and makes my mom smile. My mom enjoys their time together, and I see caring for my mom with her caregiver. She takes my mom for a walk, plays cards, and sings. She keeps my moms mind active, and that’s what Mom needs
The staff has been very kind to accommodate flexibility scheduling when my mom needed additional in-home care after a recent injury. It’s comforting to know that I can step up her level of care with just a phone call or email when neeeded. The care providers that Home Instead has sent have been caring, knowledgeable professionals, reliable and dependable. Home Instead was the first service we contracted with several years ago, and they have given us no reason to look any further.