Dependable, friendly staff. Always assessable. Request feedback on aides. Find compatible aides for our loved ones. Aides keep daily logs. Aides train new aides for continued care of my parents. Staff dropped off Easter bags to cheer up their clients. Aides take direction from me very respectfully. I appreciate all of the wonderful help the aides have given me in caring for my parents. My parents did not want strangers in their home but I can say they look forward to the home health aide walking in their front door every day now! Thank you so much!
Reliability - Since I was not able to drive, I was able to schedule appointments knowing that transportation would be available.
I appreciated help with routine household chores, e.g.laundry, cleaning.
Individual was very supportive and positive.
I think you care about your clients you call to ask them about their nurse aides you helped me in a time I needed helped with the client at a time when you normally would not be there thanks for your help
We've had 5 regular caregivers for my wife over the last 12 years. All of them have been wonderful, caring, compassionate people who have gone over and above the requirements of care. They have bonded well with my wife and nurtured her. They treat her as a person and have fun with her. They lift her spirits every day.
Everyone goes above and beyond caring for my father. He can be quite a handful and the majority of the care givers really understand this is the dementia and not him. It has to be an incredibly difficult position; one I'm so grateful they handle so well. I would definitely recommend Home Instead to everyone!