My caregivers really care about me...they always ask how I'm doing, and listen to my answer. All of them learned where the critical things (food!) were in my house within their first visit.
I can't remember whether any of my caregivers was late, but it was a rare occurrence. The most amazing and welcome experience for me was that, without exception, the caregivers listened to my stories with interest! I doubt that my stories are that interesting, but they treated them as such!
This agency is extremely professional. The manager ensures that there is an excellent fit between the patient and the caregiver. The caregivers are very kind, intelligent and make themselves useful in every way, whether it's cleaning the house , making food or helping a patient on a project. I have been raving to friends and colleagues about how caring and completely efficient this agency is. I would highly recommend it to others., [NAME REMOVED]
Home Instead is a group dedicated to making sure that one's elderly parents are properly cared for. No matter when I have called, someone gets back to me within minutes, and makes whatever I need happen. The answer is always "yes, we can do that." I cannot recommend this organization highly enough. The people who run it are compassionate and efficient--qualities that do no usually go together.