When my Dad died a year ago, everyone was really concerned for my Mom. They had been very happily married for 74 years, and Dad was Mom's main caregiver. Fortunately, we already had Home Instead providing some of her care, so that we could just expand that care to 24/7 after Dad died. My mother is receiving excellent care from a team of caregivers that really love her. Mom calls them "My Girls" and enjoys their company. In fact, the caregivers have become part of our family. We are grateful to Home Instead. There is no better option for the elderly than being able to stay in their own home safely.
Hard to comment without names . Everyone I spoke with was lovely, extremely patient, caring and in total understanding of what my circumstances were.
Caregiver is a perfect match for my mom. My mom was very ( seriously) opposed to anyone coming to keep her company or help out. We had huge arguments about this. After meeting her caregiver for first time ,she was thrilled . Today ( after 3 visits she couldn’t thank me enough for finding the perfect person . She said she was a delight sent from heaven. She added that no one has taken this good care of her , not even her mother !!
All of my clients that receive care from Home Instead love their care givers and never have any complaints about the company. They treat clients with respect and love, which makes clients more willing to receive help and care from someone they barely know. Every time I need to inquire about a client or have an issue to discuss with management, I always receive quick responses and open communication which is very refreshing. Complaints are rare and when there is a complaint it is more then likely because they want more home care hours. Thank you Home Instead for being a leader in how to take care of our elderly, our disabled, the ill, and our Veterans.
We are very happy with Gwen as well as Bakery who occasionally sits with my brother Ken. They are both caring and very interactive with Ken and us. I have recommended your agency to others already. Thank you. [NAME REMOVED]