Good communication with the staff at Home Instead. It is a very well organized business. In addition, the ability to speak directly with Ron regarding any concerns I may have is very much appreciated! Quality of the caregiver is very good.
We have been so pleased with the personalized service given to my parents over the past several years. Whenever needed, HomeInstead makes adjustments to meet my mom’s changing needs. They go out of the way to accommodate her in many ways, from shopping, transportation, medication pickup, visiting and many miscellaneous requests. We are so happy with the services they provide.
All of the Home Instead caregivers have been prompt, polite, and efficient. They really take the worry out of being responsible for care. I never have to worry about cancellation or
failure to show. This is a well organized team. Diane and Rob have tried to provide additional care as needed. They are so ki9nd and helpful. It's been a pleasure to get to know them. I highly recommend Home Instead of Massillon!
I contracted with home instead to help with my mom after her surgery. As a healthcare worker myself I am so very very happy with the care my mom has received! Her caregivers show compassion and companionship needed to help her in her recovery!
I can’t thank them for their wonderful help that allowed me to have peace of mind while mom was in their care.
I would recommend this company to anyone who needs help with a family member!!
Thank you so Much
[FIRST NAME REMOVED] W
I really appreciate that someone can be reached at the office whenever I need them. I appreciate that all of the staff are understanding, kind and compassionate. I appreciate that you care about me and not just my dad. I appreciate the dedication, reliability, and compassion of the caregivers who were assigned to my dad. I appreciate that everyone understands the distress we are feeling as a family in dealing with Alzheimers disease. The staff are all knowledgeable about this horrible diseases and they are able to provide support and empathy. I feel included in my dad's team of caretakers.