After a few trial and error -we have what seems to be a very compatible and efficient aide--your office staff has been patient and cooperative.My computer skills are limited-I would be happy to discuss any matters live!!!! [FIRST NAME REMOVED]
Every time I talk to the people at Home Instead I tell them AGAIN how grateful our family is to have them guiding us through senior care for Mom. Having no experience previously with Senior Care and coordinating Long Term Care Insurance, it is extremely helpful to have professionals working with you. And beyond this, and even most importantly, every aide has been a caring, kind knowledgeable person. This has been a year of transition for our family and as difficult as this has been I don’t know how we would have done it without the wonderful people at Home Instead. We HIGHLY recommend Home Instead!
I have been very happy with the home health services provided to both my parents through Home Instead. I have worked with a number of agencies in both NY and Florida and would rate Home Instead at the top. The aides they have sent have been compassionate and caring. We really have a few that are exceptional and "golden" to my parents. They have their trust and mine. The office staff has tried very hard to evaluate the situation and to provide a "good fit". They are always available to address any concerns that might arise. And quick to accommodate our changing needs. I feel that this agency works very hard to keep me happy and really do care about the well being of my parents. It's very difficult to watch my parents health decline, and the care can be exhausting and overwhelming. But I can take some relief in knowing that this agency "has my back".
Your Agency was a pleasure to work with, very responsive and were quick in finding caring and excellent aids for my husband as soon as they were needed. I would recommend it to any of my friends who my need your service.
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