My mother's caregiver is a blessing. She is compassionate, patient and always exhibits genuine care for my mom's well being, comfort and health. Our family has shared information & stories about my mothers' experiences, education, prior interest and family and our caregiver uses that to engage my mom through conversation, music and family pictures.
Our Home Instead team visits and calls periodically to check on how everything is going with my mom and to see if there is anything that can do to assist me with her care. I feel fortunate, thankful and more importantly at ease with them as a company (including our caregiver) providing the day-to-day care for my mom while I am at work.
Home Instead provided with a great experience of caretaking that I needed to have a necessary surgical procedure out of town when I didn't have any family support. The Customer Service was also wonderful from beginning to end from scheduling my appointment to sending me a great representative as my caregiver, who treated me like a friend and made me feel safe & comfortable to receive my needed treatment.