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   66 Reviews
6593 Collins Drive, Suite D-10
Moorpark, CA 93021
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Recent Reviews:

Top notch administrative staff. Wonderful caregivers. Super organized, tech-forward back office. Totally on top of their game and SUPER caring, too.

Of the three times I have had someone in my home, one was late 15 minutes (she claimed she was given the wrong address). Normally it would not have been a problem but I had a doctor's appointment and had to leave immediately. Maybelle was the care giver twice and was EXCEPTIONAL!! I want to keep her, however was advised a new caregiver was being assigned, effective 9/19. I requested that Maybelle be assigned, was told it was not possible and my request was denied. My husband does not do well with change. If reassignment of caregivers is too frequent I will have to reevaluate your services.

The office staff is very accommodating and helps set or change schedules as needed. They are always pleasant. The caregivers are patient and helpful with my father, who, due to his dementia, can sometimes be difficult. The are caring and accommodating as well.

Dear sir, i am happy with the caregivers you sent to my home Sincerely [FIRST NAME REMOVED] Wong

I appreciated the sharing of information by Joseph and that he answered most of my questions before I even answered them. I appreciated the quick and efficient response to my needs.

Emily Barker and Patty Connor are the greatest caregivers ever. Whatever you're paying them is not near enough. They are compassionate, patient, and anticipate needs before they're asked. they have gotten my family through the last 2 years of my mother's illness and been great friends for me and my family.

Home Instead is ALWAYS reliable! Even in an emergency they are able to find caring, helpful caregivers

Great caregivers.

Your office personnel always respond quickly to my requests for a caregiver. They are kind and caring. The caregiver we have had is an amazing, compassionate, giving person. She always makes my Mom and me smile. She also takes good care of my little blind dog😇 I know my Mom and my dog are in excellent hands with her and I can leave the house with no worries!

My mom seems happy so far with her care and every time I call I receive good service and get my questions answered. So far I am happy with the service. Thank you.

Rick P. is very dependable who does a wonderful job taking care of my mom who is 103. Rick is a very caring person who assists her in every way possible, no job too small or there isn't anything he wouldn't do for us. He is very knowledgeable in her care, his use of a lift, encouraging her to eat and drink, and is willing to adjust his schedule to help us when needed. We are very comfortable leaving mom in his care.

The loving and so-thorough care we are both experiencing with the dear women you’ve sent to us. Many thanks

The customer service is tremendous and whenever I call someone always picks up or returns my call promptly. I really like how they listen to the needs of their client.

Very accommodating, they truly try to please us in our request. The one lady we have she interacts with my father-in-law spends time with him doesn’t just dispense the pills and avoid him- make sure he’s ok -plays games with him-she calls us if anything‘s wrong or good - this program has been a big help just wish we could have more hours and not have to be the minimum of three but I understand -

Fast response, very helpful, and caring staff.

I called several companies looking for caregivers, Home I stead was the only one that actually seemed to want my business and immediately responded and sent someone to meet with me and discuss their service.

Great caring people

We needed to find someone who is compassionate, reliable, and thorough and Home Instead Senior Care has provided our family with someone we can count on! thank you for being there!!!

I have found compassionate help and personalized attention during a number of very stressful times following my elderly father's numerous hospitalizations. I have been grateful to feel like I was not alone. I do not have experience with any agency other than Home Instead. My point is that I have never felt the need to contact anyone else. I believe this to be a great recommendation. My Dad's primary physician in Simi Valley gave me the initial recommendation for Home Instead after hearing positive feedback from family members of other patients.

Competent care givers, flexible hours.