Michelle Rogers and her team at Home Instead have been great! When my dad was recovering from surgery a couple of years they were very responsive and helpful. Recently, he's need even more care so again we called Home Instead. They've been great! We live over 3,000 miles away and its comforting to know he's good, responsible and responsive care. I should add that I rarely comment/post my experiences with firms but I've made an exception here because we're so pleased with the service!
We have been very happy with our regular home helpers. We found them having wonderful attitudes and also being very helpful. Could not have handled our situation without their help and are very thankful for having them in our home. Also, I want to thank your company for the received from your staff prior to the patient coming home. It was invaluable.
The temporary weekend help have not been as good but that may be to be expected. One seems having no experience at all. I believe it was her first job and I did not feel confident leaving the house while she was here.
Caring for my parents is not an easy task. Dad, who has Alzheimers, is resistant to anyone coming into the home. The caregivers are experienced with caring for people in his condition and my mom really appreciates having the help around the house as she navigates the meals, errands, and caring for Dad and the household.