The caregivers were very kind and caring to my Mom. They did a good job of communicating with the Hospice Nurse and CNA to make sure everyone was on the same page, especially with her medications. I felt Alice and Gloria were there when Mom needed them and were readily communicating with me each time I came to visit. They both tried to cook and make her happy. I did have to coach them quite a bit to use her cell phone once she couldn't use it anymore and they struggled to txt back and sometimes answer the phone when I called. I appreciate everything and would recommend Home Instead Senior Care.
The management staff took the time to understand and evaluate our caregiving situation. I'm very impressed with the amount of personal attention we received to truly understand my family's needs.
The caregivers that have been to the house have been so caring and patient. They are always trying to make my father as comfortable as possible. Each caregiver has gone that extra step to ensure that my father has been taken care of. The resources the company make available to their staff is a great benefit when they are introduced to a new care challenge.
I'm so grateful that there is still an organization that cares about the quality of their service.
Always professional yet personal service, great caring staff, totally trustworthy and If they cannot provide the service requested they will be honest and tell you they cannot do so. Those who I have recommended to Home Instead for their elder care needs have also had the same experience no matter which office they were served from. The company is well run and grounded in good human relationship values.