Home Instead Senior Care Facebook-24 Yelp-24

   31 Reviews
2722 St. Paul Ave, Unit # 10
Niagara Falls, ON L2J 2L4
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Recent Reviews:

Professional, thorough

It was easy to get the info and schedule a person to take care of my mother when she was here for a visit, very accomodating on her needs and the person that came to the home was very friendly and helpful

Very compassionate. Personalized service suited to our unique individual needs.

Excellent service. Quick and professional

The company conducts their business in a highly professional manner. Senior management staff are always available to assist/address routine or last minute changes to the support care. The PSWs are courteous with the patient and very cooperative with the family. They are prompt in their arrival and departure times making it easy for the family to make appointments outside the home based on those times. Highly motivated, they perform their jobs in a equally professional manner with utmost respect, care and consideration for the patient. They react in a positive manner to the changing needs of the patient while keeping the family fully apprise of those changes. The company utilizes state of the art technology such as secured on-line patient account, e-mails/e-transfers for the electronic transmission of invoices and payments, a plus for the family. In conclusion; HomeInstead is a good surrogate caregiver for your cherished loved ones.

Service is good and very accommodating. Staff friendly and helpful, offering good suggestions and giving support.

Very well organized and professional in their dealings . Seem committed to client care and match caregivers to the client.

Competent and caring people.

We have been pleased with all aspects of this service. The two care givers that we have had have been excellent. I particularly like the fact that I can call the office and reach the person in charge without pressing numbers on the phone to get through numerous menus. The office staff are friendly, helpful and always available to talk to. That means a lot!!!

Like that it is the same care giver for my dad

The friendly and professional team from Home Instead Senior Care has been a pleasure to work with. The communication between all Team at Home Instead Senior Care, with my Dad and with myself is amazing. My Dad is in good hands, is safe, has someone to talk to and should he need a helping hand ... Home Instead Senior Care is there🙏🏻♥️

It’s nice to have the same PSW each time and someone to call when you need further services. Everyone is very professional, reliable and you feel you can trust them! There are no surprises. When life happens and dates and/or times need to change, you always get an advance call to rearrange services.

We have just recently started with Home Instead care, have been visited 2 times and are very satisfied with the care given to my husband and it gives me an opportunity to be away from home for a few hours to take care of chores that need to be done. I am very satisfied with the service.

good match of need with support provided

Friendly outgoing caregivers and staff always available to help or report issues and concerns.

Very helpful and understanding. I had very little time to meet and plan what was needed for my brother, but all my needs were accommodated in a very timely manner. I would definitely recommend this service to others who have simneeds.i