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   110 Reviews
7650 First Place, Suite H, Building B
Oakwood Village, OH 44146
888-673-1589
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Recent Reviews:


Very reliable and that's critically important.

Thus far it has been a very positive experience. Scheduling staff have been very flexible with rearranging schedule to mesh when children are able to visit with the family member being served. Also, as identified, light housekeeping, laundry, and grocery shopping have made our parents ability to continue living in their home possible, especially in this time of COVID restrictions. Many thanks for your support from children living a distance from our parents.

Professional and accommodating

The understand you have to try to get the right person for your clients.

My family very much appreciates the timely responses to our inquiries regarding the care provision and providers for our elderly parents. It has been reassuring to know that such caring staff have been supporting our parents when we cannot physically be with them, especially during this time of COVID.

Our caregiver is absolutely as well as the case manager. We could not ask more of the service! Pleasant, professional and just a pleasure to work with!

great assistants to visit my loved one!

Very caring and responsive.

Professional, trustworthy, capable, you care about family members, I don’t have to worry or micro-manage anything.

I sincerely appreciate your willingness to provide services at the last minute. Your follow-up is exceptional as well. Every caregiver working with my Mom has been kind and helpful. The initial match between caregiver and my Mom was done so thoroughly and thoughtfully that we are still working with that caregiver, ten years later. That says a lot about Home Instead Senior Care and your ability to recruit and retain the right people for this kind of work.

Home Instead has been a blessing for our family. It was very smooth and effortless from the initial visit through placement. I feel like my Mom is in the best care , her caregiver is caring, kind and very attentive. The whole team has been so thorough and caring. I would recommend Home Instead without hesitation.

Though there have been some issues of maintaining consistent help my concerns have always been considered and taken care of. Everyone has been polite and courteous and Respectful.

Our caregivers are wonderful. Very professional but also truly caring. They anticipate our needs and take care of things without even being asked.

The quality of care givers has been excellent and the level of support from the team is also very helpful!

The case manager was very informative and reassuring. I would love for her to call me again so that I could start interviewing people to come in and help with my Mom. Thank you, Melani Nance [PHONE NUMBER REMOVED]

A very uncomplicated process made easy by the staff. Also you were able to accommodate my needs with the only male available. Thank you

The caring people who help our mother

Based on all that I know about my sister's care, which is very limited, she seems to be comfortable. That is all that I can ask. Just keep me posted on any changes. [NAME REMOVED]

Reliable and responsive. Alternatives are offered if caregiver will not be available.

The person who cares for my father is very caring!