Thus far it has been a very positive experience. Scheduling staff have been very flexible with rearranging schedule to mesh when children are able to visit with the family member being served. Also, as identified, light housekeeping, laundry, and grocery shopping have made our parents ability to continue living in their home possible, especially in this time of COVID restrictions.
Many thanks for your support from children living a distance from our parents.
My family very much appreciates the timely responses to our inquiries regarding the care provision and providers for our elderly parents. It has been reassuring to know that such caring staff have been supporting our parents when we cannot physically be with them, especially during this time of COVID.
I sincerely appreciate your willingness to provide services at the last minute. Your follow-up is exceptional as well. Every caregiver working with my Mom has been kind and helpful. The initial match between caregiver and my Mom was done so thoroughly and thoughtfully that we are still working with that caregiver, ten years later. That says a lot about Home Instead Senior Care and your ability to recruit and retain the right people for this kind of work.
Home Instead has been a blessing for our family. It was very smooth and effortless from the initial visit through placement. I feel like my Mom is in the best care , her caregiver is caring, kind and very attentive. The whole team has been so thorough and caring.
I would recommend Home Instead without hesitation.
The case manager was very informative and reassuring. I would love for her to call me again so that I could start interviewing people to come in and help with my Mom.
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