Home Instead is a very professional organization and have excellent Caregivers. It was easy to get setup with them and it was satisfying to know their Caregivers are employees of their company and not independent contractors. Home Instead has been easy to work with whenever we encountered any problems with the person that the Caregivers were taken care of.
Home Instead admin staff is excellent... always positive and quick response as well as updates when scheduling my last minute requests! The Caregivers are capable, reliable and very dedicated to mom.
(Not ok to share my name)
All the caregivers have been professional, very friendly, prepared, and interested in my spouse. They have been very easy to communicate with and always pleasant. He is happy to see them, which makes me happy. I can confidently leave the house
The most considerate, kind, compassionate staff I have had the privilege of caring for my 93 year old mother on Hospice.
We have been clients of Home Instead in Alabama, Georgia and Florida and they have all provided care for my mother to the highest level of kindness and love. I thank God everyday for all who help her.
We found the people involved with our original phone contact and in-home assessment to both be very friendly, helpful, thorough and patient with our questions and their explanations and attention to detail. We found the services offered to be many and complete. We also loved our in-home care-giver and the consistency of having the same one for each visit. Our helper was upbeat, friendly, willing to help in any way, etc. We have no complaints or issues with anything nor the ease of reaching the office to make changes to schedules and so forth. Very happy.