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   109 Reviews
2509 West Iles Avenue, Suite 102
Springfield, IL 62704
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Recent Reviews:

The personal service, engaging my mom in activites

We have not had them in the home yet. Today 3:30p to 6:30p

Everyone has worked well together.

Caregivers are timely and professional. they are responsive to the changing needs of their clients.

Dependable, no worries when leaving my husband with caretaker

Everyone is kind and professional. The staff really listens and tries to help in any way. The staff tries to match their caregiver with the client to make both of them happy.

I am pleased with the service we receive. I would like to see more informational meetings as to things we can do at home, suggestions and ideas would be helpful. Re: simple recipes, how to shop for food , laundry aids. etc.

Caregivers are pleasant to be around and caring with my wife.

I have always been able to get reliable caregivers, and when dissatisfied, have been able to discuss the problem and get it resolved. We have been using the service since early 2016, and have had some top notch caregivers during that time. When I need to be away from our home during a shift, I have felt my wife was in good hands and I didn't worry about her safety. [NAME REMOVED] [PHONE NUMBER REMOVED]

Because I can tell them who my favorite helpers are get them often and tell them who I don't want back.

I know that my loved one is in good hands during my absence. I can enjoy some free time without worrying about what I left behind. This agency has been a God send in my life.

Flexible hours for care givers, able to match care giver with client, easy to schedule special events, quality care givers.

You all have been very helpful with my mom. Thank You Very Much [FIRST NAME REMOVED] Scott

The compassionate and professional care they provide.

Mom has had a couple of your very nice caregivers. Sometimes mom is not sure of new people, not always trusting, but has done very well with her caregivers sent to us from Home Instead. They are friendly, prompt and intune with her needs. Thanks for the much appreciated relief that you provide.

The care my father has received from his caregiver They have a caring respectful relationship. Our family has placed our trust in several care givers over the years. As with anything, you have to get the right match. It has given our family comfort and peace of mind to know my father and mother have someone looking after them and their care when we can't always be there

We have been caring for my husband's 92 year old Mother 24/7 for several months now and we have not had much help. The respite care will be wonderful to help get us out of the house when we need it. 24/7 care is very difficult, especially when the person you are caring for is very unappreciative and not easy to live with. It's been a huge adjustment for all of us since we moved her into our home. We had to add a ramp to our home and do other things to make our home more handicap friendly. It's also added to our expenses. Our utilities have increased as well as our grocery cost. We are currently working on a plan B to get her out of our home. We are speaking with people from the Dept of Aging in her area about in-home care five days a week in her home so everyone can be happy. However, we have concerns about her compliance with in-home workers in her home. She is a very difficult person to deal with. However, we plan to make it clear to her that if she can't cooperate with in-home worker, the next step will be an assisted living facility because no one else in the family wants the responsibility of caring for her and living with her attitude.

Easy to work with, very responsive as we've transitioned to home care and had questions or issues. Caregivers are very caring and are doing a great job with our loved one.

Professional caring providers. Reliable, trustworthy service.

I like that when I need to make changes In scheduling, they accommodate me. I like being able to access my account online with their app. The caretakers are professional and compassionate.