The caregivers are very involved in the ongoing care of their client. We’ve had the same team in place for some time and they know the patient and his needs. These have changed over the time the caregivers have been wth us and each change re the level of needs required has always been addressed and provided with care and concern.
It was very easy to arrange to have the service when speaking with the Coordinator.
The person assigned to care for my husband one day a week is very capable, polite and friendly and he is quite pleased with the arrangement.
The Home Care Consultant to whom I spoke made a good deal of time to speak to me and to answer all my questions. She was very helpful and sensitive to the situation with my mother for whom we need care.
Caregivers have always had the concern of their patient and taken great care to follow instructions as presented.
Interaction between patient and caregiver given in a respectful, concerning attitude. Care givers very conscious of cleanliness and need to prsotect patient from germs.
Personalities of various caregivers very encouraging and understanding of patient needs.
I appreciate the care given by the PSW who care for my Mother The Care Co-ordinator initially interviewed our family, developed a care plan based on my Mother's individual needs She then sent the most appropriate PSW to her home I feel confident knowing my Mother is safe and cared for by people who really care about her wellbeing