Everyone I've dealt with at Home Instead has really listened to our needs and responded quickly and appropriately. I really feel that our case worker and caregivers are part of our team, helping my 95-year-old mother live the best possible life at her stage in life. Having Home Instead caregivers with her has relieved me of the huge burden of daily worry about how she is managing.
What we needed most was secure way of showering, shaving - personal care, and we needed a man as balance / falling has been the major problem, and that's what we got. The young man is courteous and helpful, and is willing to help with some housekeeping chores, especially laundry and preparing food.
I was most impressed with the Client Care Director who made the initial contact in our home.
Very professional and at the same time very, very understanding & responsive to Client needs.
Care givers are very well trained & caring towards the client.
Wouldn't hesitate to recommend Home Instead - Toronto.
I am very pleased with the care provided my mother by HomeInstead's caregivers. They are regularly punctual, aware of my mother's needs and provide companionship, care and attention that has been so helpful for mother. She 'lights-up' when the caregivers arrive.