I was pleased with the office staffs response to my request to change the hours. I was so pleased with all the ladies who came into my home. The were compassionate, and caring
each of them made me feel very comfortable with their presence and helped me get back my cofidence following knee surgery.
I was especially happy with the lady who came each weekday and spent all mornig with me from early until afternoon. She really created a warm and supportive atmosphere for me. Her gentle kindness was comforting and encouraging any one who has her, will have the very best of care.. Thank you ! Pam [LAST NAME REMOVED]
All caregivers that have been here have been attentive to Dan's needs and exhibited excellent work ethics. We had one problem and it took one phone call to resolve that problem so we are very impressed by Home Instead's dedication to providing excellent service.
The care givers are compassionate, competent, caring and concerned. The office staff are excellent listeners. amd provide a service unequaled in my experience.There is not much to say about the best of the best.
The weekend caregiver is very in tune to slight changes is my parents eating habits, mobility, for example notices when mom is shaky and weak in walking. She even notices if something is on my dad's mind and asks him if everything is ok? She is very kind and offers her listening ear. She is very good about writing notes and has even calls me with her concerns.
She shares what she's learned in the classes she's taken which I find helpful and interesting. We feel very blessed to have found such a good caregiver for the weekends, giving me a much needed break!
The Home Insteaf agency is very thoughtful as well, remembering holidays and times mom has gone to rehab with gifts.
The agency is easy to communicate with when requesting extra days.
Not every caregiver is a good match, and that's why we feel blessed after finding someone who is so compassionate and kind.
The caregivers are very kind and patient with my mother. I appreciate that they can be trusted at the highest level. I have already recommended Home Instead to several friends, and will continue to do so. Thanks