Home Instead Senior Care Facebook-24 Googleplus-24 Yelp-24

   100 Reviews
1595 McKenzie Ave, Suite 222
Victoria, BC V8N 1A4
888-673-1589
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Recent Reviews:


The consistency of the worker. Her professionalism and quiet lovely manner.

The Homeinstead team are fantastic. They take great care of my mother. The care workers are kind and professional, and the office staff keep us up to date on how my mother is doing and any changes in staff. They are a great choice- very happy we found them.

Very dedicated people

It was an excellent service that overcame some serious challenges, including the coronavirus lockdown, to provide quality care to my parents.

They are caring for my sister in Victoria and they are doing a wonderful job to help her.

Very pleased with care,personal attention.

I have already recommended Home Instead to several people and also The Cancer Agency. I have given your phone number to several friends who asked me. :)

We have care givers for 3 afternoons a week. The ladies are professional and yet friendly. We do the errands I need and they also help around the house. Very special people

Caring, efficient, professional, positive employees at all levels.

The professionalism of the care workers and their ability to respond positively, all the time, to requests for assistance

We have become fond of the two caregivers you have sent us. Both are capable and kind. We are newish clients but to date very happy with our experience.

Home Instead personnel have been compassionate, caring and friendly. This has made my father's transition much easier than it could have been. Consequently, I would highly recommend using Home Instead to someone else in a similar situation.

Amazing scheduling of caregivers for last minute needs, consistency and compatibility for clients. Caregivers for my parent are amazing. Management doing a great job!!

The thoughtful compassion of the intake staff member

Do a good job offering a companion for my Dad once per week, reporting back to me on how the visits with my Dad are going, and submitting bills in a timely fashion, notifying me when service rates go up, notifying me in advance of when visiting hours need to change/ when companion needs to change.

It gives me a break. Thanks

The responsiveness and willingness to make things happen is truly impressive. When any obstacle to the provision of care arises (which is inevitable) the Home Instead team grapples with finding a work around, instead of just staring at the roadblock.

All of the care givers have been very kind, and helpful. I have nothing but good to say of my experience with Home Instead

The staff and owner were professional at all times. Having a team of support workers meant that a relationship could be established with my Mum. Staff were always prompt and efficient in a caring way.

It's personable ,adaptable and reasonable