I liked working with Chris L. Chris went beyond expectations to help me with my insurance needs. Professional and great communication. Would highly recommend Home Services. Over the past few years since I connected with the company, everyone has been way above in service. Thank you.
My husband and I needed a specialized policy in place for a property that met our needs. Not only did Home Service Insurance and agent Matthew Rosenberg come through, he was able to provide a policy that was reasonably priced and went beyond our expectations within a short period of time. Matthew also took the time to explain in detail what he recommended. Manager Joseph Rodriguez followed up immediately. We are definitely pleased with the timely service and capabilities displayed with Home Service Insurance.
Teresa Leung is very responsive, very knowledgeable, and has saved many deals for us. She always looks for the best policies for our clients, and doesn't try to squeeze them into a one-size-fits-all situation. She understands the products, and can explain them to our clients. I personally use her for all my policies, as well.
They were prompt in calling me back and helping me find a solution when my other HomeServices insurance policy doubled in price. Another company out of state bought National General and sent a new policy to me with barely two weeks notice that the policy was doubling for no reason. I have been a perfect driver for decades. When I tried to call the company on the notice, they never called me back. I found our new HomeServices Rep and he put a call out to the VIP department for the agents and he called me back that day. He worked hard to find me another policy and we got it all done right before the long Christmas holiday. Thank you to HomeServices Insurance!
Matthew is an ambassador of customer service with a miraculous approach. During a time of uncertainty, Matthew rose to the challenge with empathy to assure that my family is in great hands. Matthew provided answers to questions that eased our concerns. Thank you Matthew!
The agent was patient listening to my requests. She was able to repeat the issues I mentioned. She was able to work on the issues one by one. She was polite and went beyond to help. She asked whether I still needed help at the end even after a long call.