This is unfortunately/fortunately the 2nd time we have used Craig and the HomeTeam this year. While I say it was unfortunate we had to do a another inspection we are VERY VERY lucky and fortunate that the team was able to call out a major issue on our first inspection that helped us decide to move on and continue our search. Craig is very professional and straight forward there is no beating around the bush and he will tell you straight how it is. This is exactly what you want from a home inspector and I wouldn't recommended anyone else!
When the inspectors inspected and provided the report, I liked the way they explained everything and it looked like they did a very good job and gave them 10 rating. However, when we moved in , we noticed a big black spot on the floor behind refrigerator. The floor was all rotten and looked molded at that spot due to water leak and they did not point this out during inspection. I contacted their office and was contacted by their owner. When I told him about this he said its not a structural damage or issue and I should get it repaired and they can't point everything out. Since they didn't point it during inspection, I could not have it repaired by the seller and now I'll need to have the complete floor replaced just because they couldn't catch it during inspection inspite of the fact it was very obvious and not hidden behind refrigerator. The owner was very rude and did not show any courtesy at all. After this experience I seriously doubt about their expertise and won't trust their service any more. I won't recommend their services to anyone.
The service was Professional, Fast, and Insightful. They allowed us to follow along and even gave us suggestions and tips on how to fix issues that exist in the home or even ones that might come up in the future. The inspectors were kind and easy to work with. Thanks again.