I ordered a new bike from Horizon. The staff was helpful, knowledgeable, and friendly. They answered all of my questions, and made sure the fit was perfect before I drove away. Highly recommend!
The guys were helpful with my purchase for my son. Found a bike he can grow with and learn. Blake was easy to talk to about parts for my other bike and got me setup with the correct parts.
It's nice to be able to shop local. Keep up the good work.
I appreciate the personal service I receive each time I go in the shop. Even when I just want a little advice they are friendly and helpful. When they ask what can I help you with today they mean it. Their approach using the experience they have has been very helpful when I am looking for a new piece of gear like a helmet, a light or different gloves. When I have brought my bike into be worked on they are good at what they do. It does not seem to matter that I bought my bike somewhere else they are happy to work on it for me.
When I visit the shop I feel like I am seeing some friends. I have never been riding with them or know much if anything about them outside the shop. The comfort level is there. That helps me keep going back even when it might be easy to get on line and shop elsewhere.
I have purchased several bicycles from Horizon Cycling. They have a good selection of bikes and good services. Service is usually completed sooner than expected.
The staff is absolutely incredible! They always go above and beyond to provide the best service. I bought my e-bike from Horizon and can’t be happier with it. Looking forward to the expansion and classes coming soon!
Everyone there has a genuine love for the sport. Blake, Lucas, Xander, and Brad were all helpful; I felt like it didn’t matter what my skill level was.