I always trust Blake to provide an explanation on repairs, suggest the right product/procedure if I want to fix it myself and to follow up on any questions I have.
I took my bike in for some minor repairs, which only took a few minutes. The man who helped me was very helpful, and didn't even charge me for the labor. I left it for a tune-up, which only took 24hours. I'm looking forward to riding! They are very friendly, helpful and knowledgable.
Good team, always provide the best service of any bicycle shop I've ever done business with. Thanks Blake for the great advice on a bike carrier for my RV.
The team is always welcoming and genuinely eager to help. They went out of their way to help me air up my tires so I could get out riding, and even took the time to let me know about some local cycling events. Great service and a great community vibe!
I ordered a new bike from Horizon. The staff was helpful, knowledgeable, and friendly. They answered all of my questions, and made sure the fit was perfect before I drove away. Highly recommend!
The guys were helpful with my purchase for my son. Found a bike he can grow with and learn. Blake was easy to talk to about parts for my other bike and got me setup with the correct parts.
It's nice to be able to shop local. Keep up the good work.
I appreciate the personal service I receive each time I go in the shop. Even when I just want a little advice they are friendly and helpful. When they ask what can I help you with today they mean it. Their approach using the experience they have has been very helpful when I am looking for a new piece of gear like a helmet, a light or different gloves. When I have brought my bike into be worked on they are good at what they do. It does not seem to matter that I bought my bike somewhere else they are happy to work on it for me.
When I visit the shop I feel like I am seeing some friends. I have never been riding with them or know much if anything about them outside the shop. The comfort level is there. That helps me keep going back even when it might be easy to get on line and shop elsewhere.