I needed railings on both the left and right side for steps going from our house into the garage. I was very impressed with the customer service. Everyone I talked to was friendly, professional, and timely. Within a week of the first contact, an individual was here to do the actual project and a few hours later I had my railings. They actually came out and did the project a day earlier than was initially set, which I was pleasantly surprised but happy. I am really satisfied with the outcome of the project and I feel the cost was very reasonable. This is the company I will be contacting for any future projects. Thanks to all the staff.
The amount of time between initial consultation and commencement of the work was very good.
At the initial consultation, Shawn thoroughky explained the condition of the problems. He explained in detail his recommendations for repairs.
Shawn and Zac were very courteous and professional. I felt they were trustworthy, and they did a good job.
I knew I had to get the barrier replaced in the crawlspace and the insulation was falling down and needed replaced. I think he could hear the panic in my voice and said I could put it back up. I was the one who asked him how much it would cost to replace it. He knew I was struggling with the cost and called his boss. The next morning at 8 am, I get a call from his boss who is at Home Depot and getting me a discount on insulation. I paid Home Depot over the phone, his boss delivered it to my house and it got installed that day. Thank you all for being so nice and helpful. I will definitely use House Doctors again!
The representatives of House Doctors were very pleasant to work with. I felt at ease talking with them about what they were doing and talking with them about tasks they were doing that I wanted to know more.
Martina called on her way when she was going to be late (due to traffic) and had a wonderful attitude. She was very competent, resourceful and professional. Your customer service person who scheduled the appointment was friendly and very helpful. I am grateful for the services.
THE Knowledge Base of the House Doctor staff that came into the home for a bathroom installation was second to none. Very professional, communicated very well in keeping us informed of what he was doing, and the cleanup was excellant..