Four exit lanes are available, yet only two are open for use. One lane was blocked by a vehicle, and the two open lanes were blocked by people who did not know what they were doing.
After I waited 15 minutes for the single attendant to help the car in front of me, I was literally through the gate in under 20 seconds.....why aren't the lanes open for automated exit?
Wide spaces are nice to prevent dings. Continuous roof coverage is also nice. As a plus, a more experienced customer mentioned that this location does not flood.
I've been going to this location for many years and have been overall pleased. There were a few hiccups after the purchase of the open lot next door with delays and not enough buses, but it's gotten better.
One gripe that I have is that there have been only two lanes open at the exit for several years. I've been in long lines before and it's frustrating to have to wait a long time. I wish that all for lanes could be open and working.
I also wish that the valet option would reopen but it looks like that is not going to happen. It was so convenient for the amount of business travel I do.
You all make it so EASY for an older traveler like me. I have already recommended you to my kids and other friends who travel. Looking forward to next time.
Reasonable on every level: parking areas themselves, staffing, timely service to and from the airport.
One suggestion: the exteriors of the busses themselves are often "less than clean" when compared to other similar services...more frequently washing?