The service professional always asks if we have had any problems. If so, those problems are always addressed, and they remind us we can call back if the problem persists. We have used Hughes since 2003 and have had very few problems. The work is thorough and never rushed.
My Service Professional AJ.. came to my house on time. Was very attentive to what he was doing while on my property.. answered all my questions with great knowledge.. Very pleased that he is servicing my home.
Mikai, who is now our service tech, is professional, courteous & knowledgeable. In our experience, he goes over & above what most service techs typically do
Every employee I've interacted with, from the office to the technicians who treat my house, have been extremely courteous and professional. The field technicians respect the property and do a very thorough job every time. The prices also beat my former pest control company.
The technicians are always super polite and efficient. They arrive during the timeframe we are told and are good to communicate when they are on their way. I like that we have the same exterminator most of the time and he's familiar with us and our home.
I have been bug, pest, and rodent free with the regular service from Hughes Exterminators. That’s the whole point of hiring them. I especially like their email reminders to schedule service dates at my convenience. But what I have come to appreciate most is the professionalism, timeliness, thoroughness, and friendliness of my service tech, Bryan Kibben.
Bryan always called ahead to let me know the timeframe that he will be arriving. He doesn’t just show up and do the job, he rings the doorbell, greets me with a smile, friendly conversation, and asks if I have any issues before he makes his rounds for pest control service. I am not just a job number, I am not just a house address. Bryan treats me as a real person! He does a great job and is an outstanding representative for his company.
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