I've been doing business with Hydradyne for 40 years (originally Tex-A-Draulics) and they have always been helpful.
Specifically, Ron Holcomb has been an excellent source of support with both components, systems, and technical. He goes out of his way to help resolve issues and address technical problems.
Steely is a really nice guy who worked very hard to take care of my needs.
The company Parker historically is so very hesitant to give out any information in a timely fashion it makes your head hurt.
I recently placed a will call order with you guys and was impressed at the speed that my parts came in. Went in store (Houston Rankin location) this morning to pick up some fittings and can’t say enough good things about Mr. Henry Smith. He was very helpful and had what I needed with very little wait time. I’ll be using you guys for all of my hydraulic needs from here on out based on the service I’ve received over the past two weeks. Keep up the good work guys, your killing it in the customer service department!
Shipping rates are a little high. I found like parts closer for less money. I purchased a seal from you for $59.62 When I found I needed another one I got it locally for $18.